FAQs


Clothing & Collections

How do I order?

Please use the shopping cart on the website to checkout. You can pay by paypal or credit card. The 'Notes' section during checkout can be used to tell us anything important about your order that we might need to know.


Are your items handmade?

Our accessories are handmade by us, unless otherwise stated. Our garments are ethically manufactured in small runs, in Australia and China, and we work closely with our manufacturer at all stages of the process. 


Is your fabric available to buy?

Our fabric is exclusive to our limited collections, and is not offered for sale anywhere else. Rarely, will offer remnant packs through our store.
 

Will you re-release any collections?

We do bring collections backs from time to time. The best way to stay updated is via our instagram or facebook pages.

What size are your garments?

Our garment sizes vary between styles. Please check the listing carefully before purchasing. All sizes will be listed in the item description. 

Currently, our signature dress style has six sizes.

Do you offer custom-sized garments?

Peppermint Fox does not offer custom-sizing.

Shipping

Do you ship internationally?

Yes, the US store does ship internationally. If you are in Australia or New Zealand, however, please use the Australian store.

Do you mark down parcels value or send as gift?

As it is considered mail fraud, Peppermint Fox will not mark down the value or send as gift. Requests in notes to ship as gift or marked down will be ignored, and orders processed as normal.
Peppermint Fox is also not responsible for any fees, customs or duties paid due to import of our products.


Do you combine multiple orders?

Unfortunately, we are no longer able to offer combined orders.